Posts Tagged ‘feedback’

Are you giving them what they want?

January 15th, 2011

Hello there… I’m talking to you online business owner. You have set up your site and worked your ways around inventory and logistics. But have you put up your system to know what your customers want? Yes, I’m talking about a free online survey tool for your site.

What good is a free online survey tool? It does at least 3 things:

  1. Makes your site interactive. Your readers get something to do.
  2. Gives you feedback in real time so you can cater to your visitor’s needs better.
  3. Helps you plan events, promotions etc so you spend wisely on them when you do.

So now you must be wondering how to use a free online survey tool for your site. You have 2 options. One is to use a service like surveymonkey (google it) that links from your site and collects feedback in a back office for you. The other is a survey software and feedback tool called KISSinsights.

I like the latter and the links above will take you to their site. Here are 3 reasons to use them:

  1. They integrate directly into your site so the impulse to respond is triggered better
  2. They run on any platform… even free ones like ‘blogger’
  3. They have a great clientele and operate in multiple languages

So check out the possibilities you now have to conduct surveys on your site. Give them what they want and they will stick to buying from you!

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